Accidentally Locked Out?
If maintenance has to come out to your unit as a result of a lockout after business hours or over the weekend, the residents will be responsible for paying the maintenance person $35.00 (Cash payment accepted only) upon arrival. If no cash payment is received then there will be a charge to your account per the lease agreement. If your lockout occurs after 10:00 p.m. then you must call a locksmith to let you in and assume the cost. Maintenance will not come out to your unit. Please see lease agreement for further details.
- No heat and its below 50 degrees outside
- Electrical outlets or light switches are sparking
- Water supply line is leaking
- Gas leak (call PGW’s emergency number: 215/235-1212)
Emergency maintenance number: (215/844-1200 *125)
If you are not able to get through to the emergency maintenance line please e-mail us at firstname.lastname@example.org.
Examples of non-emergencies:
- Clogged drains
- Dripping faucets
- Broken appliances
For routine maintenance number dial 215-844-1200 *121 or complete a maintenance request form below: