For true housing-related emergencies, dial the 215 844 1200*125 for the emergency maintenance line.
For routine maintenance, click here
Emergency Examples:
No heat, and its below 50 degrees outside
Electrical outlets or light switches are sparking
The water supply line is leaking
Fire (call 911 prior if applicable)
Gas leak (call PGW’s emergency number: 215 235 1212)
Non Emergency Examples:
Clogged drains
Dripping faucets
Broken appliances
Locked Out?
The landlord is not responsible for providing access when a resident is locked out due to the resident’s negligence. If a landlord’s representative can provide access, which is not guaranteed, the charges listed below will be applied to the rental account, which are considered additional rent.
$75.00 Monday-Friday 8:00 A.M. to 4:00 P.M.
$100.00 Saturday and Sunday from 8:00 A.M. to 9:00 P.M.
$100.00 Weekdays between 4:00 P.M. to 9:00 P.M.
$150.00 9:00 P.M. to Midnight
$200.00 Midnight to 8:00 A.M. and legal holidays